What is e-life Ghana and what can I do with it?
e-life Ghana is an exciting and innovative mobile payment service that lets any mobile phone user in Ghana:
• Instantly receive, transfer and spend money from their mobile phone. Anytime, anywhere, with anyone.
• Share a dinner bill and pay your friend back right on the dinner table.
• Any time you want to transfer funds or review your account activity, do it all from your mobile phone.
Which are the banks that e-life Ghana has tied up with?
e-life Ghana is currently tied up with ABC BANK. Many more banks will be joining us soon.
How much does e-life Ghana cost? Are there any fees involved?
e-life Ghana is absolutely free to download onto your phone. Your bank may decide to charge a signup fee and/or transaction fee based on your account type or profile. You should contact your bank to know more details.
Does e-life Ghana work on all phones?
Absolutely! e-life Ghana works on all phone models, make or operators (both GSM and CDMA). e-life Ghana is a universal application which anyone can use.
How do I use e-life Ghana on different channels?
e-life Ghana is CROSS CHANNEL which means You can use e-life Ghana on different channels like the e-life Ghana Application, WAP, or SMS whichever you feel comfortable with. For using the e-life Ghana application you will need to have GPRS activated on your phone through your telecom operator
e-life Ghana Application (Jbose)
1. Text
2. Click on the link similar to the one given below to download the application http://server.epaygh.com/RequestBroker/welcome?auth=
1. Follow the download instructions. The application is available on the phone.
2. Launch the application and select an option from the main menu to perform the transaction.
WAP
1. Text <“e-life” Ghana > to our short code.
You will receive an SMS message from our short code containing the User Id and password.
2. Click the link https://wap.e-paygh.com in the text message which will prompt your mobile phones internet browser.
3. Enter your User Id and e-life Ghana Password that you received as part of the welcome message. Login
SMS - IVR
All text messages have to be sent to 56161. For more information on this, refer to the section on sms command.
How long does it take to become an e-life Ghana customer?
Its very easy. You can sign up quickly for e-life Ghana by:
• Filling out an application form with an e-life Ghana partnering Bank at their local branch
• Downloading the application/start using application when you get the notification that you have been enabled in e-life Ghana
Do I need Internet access from my mobile phone for e-life Ghana to work? What if I don't have this?
No, e-life Ghana works on any phone even without internet access.
If you don’t have internet access, you can use SMS or call in to the e-life Ghana IVR number 0233 24901 2236.
How can I contact e-life Ghana ?
If you are a new prospective customer, then you will need to get into touch with your bank to get yourself enabled for the e-life Ghana services and then start using the services.If you have any questions or comments for e-life Ghana, please email tellmemore@elifegh.com If you are a bank and want customer support help, then send an email to help@elifegh.com For sales, business development, or other business-related inquiries email info@elifegh.com
How do I register for e-life Ghana Services?
To register with e-life Ghana , you are required to go to an e-life Ghana partnering bank’s branch and fill out the registration form. You will receive a “Getting Started” kit in the mail on registration along with an SMS registration.
Once registered there are many ways to use e-life Ghana :
• Use text (SMS) messages.
• You can download the e-life Ghana mobile application, if your mobile phone is a GPRS enabled with an active GPRS connection.
Note: On CDMA phones the download of the e-life Ghana application is available through the service providers.
• e-life Ghana works with virtually all the mobile phones in Ghana.
• Go to https://wap.epaygh.com from your phone's internal browser and click on the "Get elife Ghana on Java" link in the home page. Internet access is required on the phone to use this feature.